Returns & The Carpe Sweat-Free Guarantee
We want you to feel confident and comfortable in your skin, which is why we offer a 60-day money-back guarantee on all our products. If you aren't completely satisfied with your results, we make the return process simple and hassle-free.
Initiate Your Request
Visit our online returns portal with your order number and email address to start your claim within 60 days of purchase.
Package Your Item
Securely pack the product in its original packaging or a sturdy mailer; we accept returns even if the product has been opened and used.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a full refund will be credited back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing